How DuroByte collects, uses, protects and manages information from website visitors, prospects and customers.
Effective Date: July 3, 2026
This Privacy Policy explains how DuroByte Inc. and its related operations ("DuroByte," "we," "us" or "our") collect, use, disclose, protect and retain personal information when you visit this website, contact us, request an engineering consultation, interact with our marketing, or otherwise communicate with us.
DuroByte provides industrial automation, robotics, controls, manufacturing software, traceability and Intelligent Factory engineering services. This website is intended for business-to-business visitors, prospective customers, suppliers, partners and job applicants.
This Policy applies to information collected through the DuroByte website, online forms, email links, marketing campaigns, analytics tools and related business communications. It does not replace privacy terms in a separate customer, supplier, employment, non-disclosure or services agreement.
Where applicable, this Policy is intended to support privacy obligations under Canadian private-sector privacy laws, including PIPEDA, and applicable U.S. state privacy laws. Some rights and notices may apply only to residents of certain jurisdictions or only when legal thresholds are met.
We may collect the following categories of information:
Please do not submit confidential production data, trade secrets, regulated personal information, sensitive employee data, customer data or controlled technical information through general website forms unless DuroByte has agreed in writing to receive it through an approved secure channel.
We collect information directly from you when you complete a form, email us, call us, schedule a consultation, apply for a position, subscribe to communications or otherwise interact with DuroByte. We may also collect information automatically through website technologies such as cookies, pixels, analytics scripts, server logs and similar tools.
We may use information to:
Our website may use cookies, pixels, tags, log files and similar technologies to operate the site, remember preferences, understand visitor behavior, improve content, measure marketing performance and protect against misuse.
Depending on the tools enabled on the website, this may include analytics or advertising platforms such as Google Analytics, Google Ads, LinkedIn Insight Tag, Microsoft Clarity, Meta/Facebook Pixel or similar services. These providers may collect information about your device and browsing activity subject to their own policies and controls.
You can control cookies through your browser settings. Some browsers also offer privacy signals or tracking-prevention features. Blocking cookies may affect website functionality.
Where consent is required, we seek consent appropriate to the sensitivity of the information and the context of the interaction. In many business contexts, consent may be implied when you provide information to request a response, consultation, quotation, career review or other business communication. You may withdraw consent where legally permitted, subject to legal or contractual restrictions and reasonable notice.
Where applicable, we may also process information for legitimate business purposes, to perform or prepare for a contract, to comply with legal obligations, to protect rights and security, or as otherwise permitted by law.
We may disclose information to:
We do not sell personal information for money. If any website advertising or analytics activity is considered a "sale," "sharing" or targeted advertising under applicable privacy laws, eligible users may have the right to opt out as described below.
DuroByte operates in Canada and the United States. Information may be stored, processed or accessed in Canada, the United States or other jurisdictions where DuroByte, its service providers or business partners operate. Information processed outside your jurisdiction may be subject to local laws and lawful access requests.
We retain information only as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, managing business relationships, supporting projects, complying with legal and accounting obligations, resolving disputes, enforcing agreements and maintaining security records. Retention periods vary based on the nature of the information, legal requirements and business needs.
We use reasonable administrative, technical and physical safeguards designed to protect information against unauthorized access, use, disclosure, alteration or loss. No website, email system or internet transmission is completely secure. Do not use website forms to send highly confidential, export-controlled, regulated or sensitive production information unless DuroByte has approved a secure transfer method.
Depending on where you live and the laws that apply, you may have the right to request access to, correction of, deletion of or portability of personal information. You may also have the right to withdraw consent, object to or restrict certain processing, opt out of certain marketing communications, opt out of certain targeted advertising or sharing activities, and appeal a denied request.
Canadian visitors may request access to personal information held by DuroByte and ask that inaccurate information be corrected, subject to lawful exceptions. U.S. residents in certain states may have additional rights under applicable state privacy laws.
To exercise privacy rights, contact us at [email protected]. We may need to verify your identity and request enough information to locate relevant records. We will respond within the time required by applicable law.
You may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us. Even if you opt out of marketing communications, we may still send non-marketing messages related to inquiries, services, projects, safety, legal matters or business transactions.
If you apply for a role with DuroByte, we may use applicant information to evaluate qualifications, communicate with you, conduct interviews, verify references, complete background checks where lawful and manage hiring. Applicant information may be retained for current and future opportunities, legal compliance and recordkeeping.
This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children under 13 in the United States or children under the applicable age of consent in Canada. If you believe a child has provided personal information, contact us so we can take appropriate action.
The website may link to third-party websites, platforms, videos, maps or social media pages. DuroByte is not responsible for the privacy practices, content or security of third-party sites. Review their privacy policies before providing information.
Some browsers send "Do Not Track" or similar signals. Because there is no single industry standard for these signals, our website may not respond to all such signals. Where required by law, we will honor legally recognized opt-out preference signals for applicable activities.
For privacy questions, requests or concerns, contact:
DuroByte Inc.
Email: [email protected]
Canada: (519) 250-1551
U.S.: (313) 405-1225
Canada Location:
2105 Fasan Dr, Oldcastle, ON N0R 1L0, Canada
U.S. Mailing Address:
P.O. Box 4386, Spartanburg, SC 29305, USA
U.S. Physical Address:
1875 E. Main Street, Duncan, SC 29334, USA
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or business operations. The effective date above indicates when this Policy was last updated. Continued use of the website after an update means the revised Policy applies going forward.